REFUND POLICY

30-Day Money-Back Guarantee

We offer a 30-day money-back guarantee for all new subscriptions. If you're not completely satisfied with Zonepedia Business LaunchPad within the first 30 days of your subscription, we'll provide a full refund—no questions asked.

• Applies to first-time purchases only
• Must be requested within 30 days of initial purchase
• Full refund of subscription cost
• Processed within 5-7 business days

How to Request a Refund

To request a refund, please contact us at:

Please include your account email address and reason for the refund request (optional). We'll process your request within 1-2 business days.

Subscription Cancellations

You can cancel your subscription at any time:

• Cancel anytime through your account settings
• No cancellation fees
• Access continues until the end of your billing period
• No automatic charges after cancellation
• You can resubscribe at any time

Note: Cancellations do not automatically trigger refunds. If you cancel within the 30-day window and want a refund, please submit a refund request.

Refund Exceptions

The following situations are not eligible for refunds:

• Refund requests after the 30-day guarantee period
• Renewals or recurring subscription payments (must be canceled before renewal)
• Partial month refunds (you have access until billing period ends)
• Accounts terminated for violating our Terms of Service
• Services already fully delivered or consumed

Refund Processing Time

Once approved, refunds are processed as follows:

• Credit Card: 5-7 business days
• Debit Card: 5-10 business days
• PayPal: 3-5 business days

Refund timing may vary depending on your financial institution. You'll receive email confirmation once the refund is processed.

Fair Use Policy

We reserve the right to deny refunds if we detect abuse of our refund policy, including but not limited to:

• Multiple refund requests from the same user
• Suspicious patterns suggesting refund abuse
• Requesting refunds after extensively using the service

Changes to This Policy

We may update this refund policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Continued use of our services after changes constitutes acceptance of the updated policy.

Questions?

If you have any questions about our refund policy, please contact us: