Help & Support

We've Got Your Back

Find answers fast or reach out to our team. Your success is our obsession.

Getting Started

Everything you need to launch your first search in minutes

Account Management

Manage your subscription, billing, and account settings

Using The Platform

Get the most out of every feature

Billing & Payments

Everything about payments, refunds, and upgrades

What payment methods do you accept?

How does the 30-day money-back guarantee work?

Can I upgrade my plan later?

Are there any recurring fees?

Do you offer discounts for students or nonprofits?

Data & Privacy

How we protect and use your information

Where does your business data come from?

Is my personal information safe?

Can I delete my account and data?

Still Have Questions?

Our support team is standing by to help you succeed

Still Need Help?

Our support team is standing by. We typically respond within 2-4 hours during business hours.

Email Support

Get detailed help via email

[email protected]

Response time: 2-4 hours

Live Chat

Chat with us in real-time

Available: Mon-Fri 9am-6pm EST

Knowledge Base

Browse help articles & guides

View Articles

100+ articles available

Priority Support For Paid Members

Faster Response Times

Get help within 1 hour on average

Direct Access

Skip the queue with priority channels

Dedicated Support

Work with experienced business consultants

Upgrade to get premium support & unlock all features

View Plans